10. Help and Documentation
It’s best if the system doesn’t need any additional explanation. However, it may be necessary to provide documentation to help users understand how to complete their tasks.
At the end of the day, the whole user guide is digitally available in the display. I just need to find the time to read through some of these points of confusion. They’ve even got a built-in MINI concierge you can call if you have even more questions! But seriously, if you’re in the software space like I am, you know how important good documentation is. I so appreciate how thorough the Mini’s entire Owner’s Manual is, how searchable it is, and how interactive it is. If I just vaguely know the issue I’m trying to solve, all I have to do is type in a couple of related terms (very similar to the Google search experience) and I’m met with visual explanations, multiple solutions, and even contact points if I need further help.
I think the biggest stigma with working on your car is that it’s hard and confusing…but really, is it? Or did we just not have proper car-driver communication? This is an area where MINI really shines. After all, how can you have a great relationship without solid communication?
Overall, the 2022 Mini S is an absolute BLAST to drive and so much fun. She’s quirky and full of personality. I’d definitely say given her small packaging and nimble handling, take this one out for a day in the canyons…but make sure you fill all the way up first.